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Printout not possible

Printouts

Printout not possible (036)

DTCO screen display:

 

Important

Stands for error memory code 036 that can be read out using any SDS (STC, CTC or MTC).

No workshop card necessary.

Operation messages are not stored in the DTCO 1381 mass memory.

 

Type of message Description
Operation message Meaning:
It is currently not possible to print out or display the required data or a printout that is running has been cancelled.

Possible cause(s):
  • The vehicle is moving.
  • Ignition is off (required with the ADR version and Rel. 1.0 / 1.0a).
  • The print head has overheated.
  • Undervoltage or overvoltage.
  • Internal printer interface is occupied with another active procedure, e.g. communication with K-Line diagnostic interface.
Action:
  • Repeat the procedure.
  • It is only possible to print out or display data when the vehicle is stationary and the ignition is turned on (only ADR version). If necessary stop the vehicle or turn the ignition on.
  • After printing a large amount of data, the print head temperature is too high, wait until it has cooled down.
  • Check the DTCO 1381's power supply and if necessary correct:
    • Check connection plug and cable (connector assignment, bad connection, loose contact).
    • Is the voltage value on terminals 30 and 15 within the specified range?
    • Voltage behaviour on terminals 30 and 15 during start up - are the values within the specified range?
  • Wait until the active procedure has finished and the internal printer interface is free again.
  • If the error message continues to be displayed in spite of taking the above action, replace the DTCO 1381.

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